Shipping & Shipping Costs
Shipping Germany
Free shipping: For orders over 50 euros.
Standard shipping up to 3 kg: 3.90 euros for orders under 50 euros.
We ship all orders within 12 hours. However, delays may occur in times of high volume.
Shipping Austria
Free Shipping: For orders over 120 euros.
Standard shipping: For orders under 120 euros, the shipping fee depends on the weight of the package. The exact price is calculated and displayed during checkout.
We ship all orders within 24 hours. In case of increased
Pick up in Geisenheim
Collection from our warehouse in Geisenheim is possible with the option: "Collection" in the checkout. Please note our collection times: Monday to Friday between 10 a.m. and 3 p.m. For urgent collections, please contact our customer service.
return
Our terms and conditions on the " Returns & Refunds " page apply. Please note that you are responsible for the costs of returns. In the event of a return, we will provide you with the return address, but you will be responsible for the shipping costs. Alternatively, items can also be returned to us on site in Geisenheim by arrangement.
